Frequently Asked Questions

Can you help?

This is a surprisingly common question. The treatment of chronic pain requires persistent dedication that surpasses that in many medical fields, because often patients do not get better with one injection or a single medication. At PrairieShore Pain Center, we are committed to sticking with you throughout your treatment with us. We believe a balanced approach is the only way to manage pain, and will do our best to help you regardless of the origin of your pain.

What Insurances do you accept?

PrairieShore Pain Center accepts most insurance plans, including government-sponsored plans and private commercial insurances. Our complete list of accepted insurances changes frequently, so be sure to call our clinic at (847) 883-0077 or contact your insurer to verify contracting status.

PrairieShore Pain Center accepts most plans from the following third-party payers. Visit our Insurance and Payment page for a list of insurers. Additionally, medical liens and some insurances not listed are accepted on a case-by-base basis. If your insurance company is not listed, please call our knowledgeable front desk staff at (847) 883-0077 for more information. Our office staff will work with you to explain your insurance benefits to you which may involve out of network benefits. We will work with you to make sure that if you are out of network, we will set up a plan that makes it affordable for you to see us.

What kind of treatments do you offer?

Our doctors focus on advanced interventional pain so our office can treat nearly any kind of pain. You can count on a thorough examination and comprehensive treatment plan that your doctor believes will best treat your condition. As for what procedures we offer, view our list of traditional as well as cutting edge procedures available to our patients.

How early do I need to arrive for my appointment?

For clinic appointments, patients are requested to arrive fifteen minutes before their scheduled appointment time. If you are being seen by one of our providers for the first time, please arrive forty-five to sixty minutes early to ensure that you have adequate time to complete our New Patient Intake paperwork.

If you prefer, you can download, print and complete the New Patient Forms prior to your visit. If you bring your completed paperwork with you, please arrive thirty minutes prior to your scheduled appointment time.

For procedures with sedation, patients need to arrive one hour before their scheduled procedure time. It takes time to prepare for your procedure including check-in, changing, blood work, IVs. We just want to make sure we have enough time to give you truly great care and not rush anything.

How long will it take to get authorization for my procedure?

Because each insurance company has it own requirements and process for authorization, it can be hard to predict how long your authorization will take. Some only take a few days, while others can take weeks for your insurance company to approve. In certain cases, patients can significantly expedite their authorization by contacting their insurance provider directly. You can always check on the status of your authorization request by calling us at (847) 883-0077.

What are your hours of operation? Where are you located?

We have a conveniently located office in Lincolnshire, Illinois. Please refer to our contact page for hours, locations, and driving directions.

Still have questions?

If your question was not addressed above, please email us at or submit a question here. Our front desk staff can be reached at (847) 883-0077.